Shipping policy

Order Processing & Delivery Times

Made-to-Order Leather Goods
Each FERGO leather piece is made to order using top-grade leather, with careful attention to craftsmanship and detail. Please allow three to four weeks from purchase for production and delivery combined—time dedicated to creating an exclusive piece worthy of the wait.

T-Shirts & Other Apparel
Please allow 1 to 2 weeks from purchase for delivery combined.

Shipping & Tracking
These timelines include both production and shipping. Any carrier transit estimate displayed at checkout covers shipping only and does not include production time.

Once your order ships, we will email your tracking information, where available. Delivery times are estimates and may be affected by carrier delays, weather, or holidays.

Shipping costs. Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Shipping destinations. We currently ship within the United States.

Address accuracy. Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages. If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order changes and cancellations. Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it is in transit, we are unable to modify it. Refunds for canceled or delayed orders will be processed promptly to the original payment method where possible.

Questions? Contact FERGO Pulse customer service. Email customerservice@fergosports.com Phone, 305-804-6789.